Get ratings, collect feedback.

See what your customers really think.

RateUs empowers any sized business to easily and effectively rate customer happiness and gather customer feedback.

Collect feedback

RateUs allows you to capture quantitative and qualitative customer experience feedback via a quick and easy rating page that is personalised for each of your employees.

With just a few clicks, customers rate their experience and send feedback for both your business and the individual they have interacted with.

How it works

Measure & monitor.

RateUs is a "Voice of the customer" tool that measures and monitors the pulse of customer happiness across your business.

Results can be viewed at a business, team and individual level so you can quickly see your best and worst performers, manage issues and recognise excellence.

How it works

Change behaviour.

RateUs will trigger behavioural change within your team. By seeing how customers rate their personal performance staff are motivated to raise the bar in achieving customer happiness.

Star performers can be rewarded and less effective staff can be coached to improve.

How it works